Other Enquiries
Complaints & Feedback
If you have any complaints or constructive feedback you wish to send directly to MS Queensland, you can do this by emailing complaints@msqld.org.au or phoning MSQ on 1800 177 591.
MS Queensland also offers an independent and external ‘Whistleblower’ hotline service from Stopline. You can make an anonymous complaint/disclosure or offer feedback on any matter by using the Stopline service – you will be given a special code to receive updates on progress with resolving your complaints:
Make a report at https://msqld.stoplinereport.com or call 1300 30 45 50
Media Enquiries
Contact: Maree Butterworth, Elevate Communications
Phone: (M) 0402 083 060
Email: maree@elevatecom.com.au
Accommodation Enquiries
Phone: 1800 413 717
Fundraising & Events Enquiries
Phone: 1800 841 922
Corporate Partnership Enquiries
Contact: Claire Hughes
Phone: 07 3840 0852
Mobile: 0478 662 575
Email: claire.hughes@msqld.org.au
Progressive Neurological Wellbeing Centre Locations
Services at Wellbeing Centres include neurological physiotherapy, exercise therapy, support coordination, NDIS and My Aged Care assistance, support services and education and information
Toowoomba Wellbeing Centre
Address: 10 Russell Street, Toowoomba, QLD 4350
Phone: 1800 177 591
Sunshine Coast Wellbeing Centre
Address: Kon-Tiki Business Centre
Tower 1, Level 4, Suites 405 & 406
55 Plaza Parade
Maroochydore, 4558
Phone: 1800 177 591
Dutton Park Wellbeing Centre
Address: Ground floor, 252 Annerley Road, Dutton Park, QLD 4102
Phone: 1800 177 591
Ipswich Wellbeing Centre
Address: 11 Salisbury Road, Boiler House, Q Block, Ground Floor University of Southern Queensland, Ipswich QLD 4305
Phone: 1800 177 591
Capalaba Wellbeing Centre
Address: Suite 1, 27 Mount Cotton Road, Capalaba QLD 4157
Phone: 1800 177 591
Lutwyche Wellbeing Centre
Address: Units 2-3, 616-638 Lutwyche Road Lutwyche QLD 4305
Phone: 1800 177 591
Neurophysio Clinics
Services at Neurophysio and Neuropartner clinics include neurological physiotherapy and exercise therapy.
Springfield Neurophysio Clinic
Address: The Works Gym University of Southern Queensland, 37 Sinnathamby Boulevard Springfield Central QLD 4300
Phone: 1800 177 591
Ashmore Neurophysio Clinic
Address: Ashmore PCYC, 44 Dominions Road, Ashmore QLD 4214
Phone: 1800 177 591
Neuropartner Clinics
Mackay NeuroPhysio Clinic
Active Physiotherapy Mackay, Cnr of Alfred & Gregory Streets, Mackay QLD 4740
Phone: 1800 177 591
Rockhampton Neurophysio Clinics
1 Kent Street, Rockhampton City QLD 4700
Phone: 1800 177 591
Brisbane Office
Address: Level 2, 19 Lang Parade Milton, QLD, 4064
Postal: Locked Bag 7, Milton LPO, 40 Park Road QLD, 4064
Phone: 07 3840 0888
Fax: 07 3840 0813
NeuroAssist Line: 1800 177 591 (7:30am-5:30pm)
ABN: 56 731 473 412
Office Locations
Services at offices include support coordination, NDIS and My Aged Care Assistance, support services and education and information.
North Lakes Office
Address: Unit 2, 3-5 McLennan Court, North Lakes QLD 4227
Phone: 1800 177 591
Gold Coast Office
Address: Varsity Lakes Community Centre – Jim Harris Park, 20 Mattocks Road, Varsity Lakes, QLD 4227
Phone: 1800 177 591
Hervey Bay Office
PO Box 1553, Hervey Bay, QLD 4655
Phone: 1800 959 638
Rockhampton Office
Address: 10 Bolsover Street, Rockhampton, QLD 4700
Phone: 1800 177 591
Bundaberg Office
Address: Bundaberg Enterprise Centre, Suite 9, Corner Quay and Tantitha Street, Bundaberg, QLD 4670
Phone: 1800 177 591
Townsville Office
Address: Level 1, Clinical Practice Building, James Cook University, Cnr James Cook Dr & Mount Stuart St, Douglas, QLD 4814
Phone: 1800 177 591
Cairns Office
Address: Suite 3, Calana Whole Health Group, 600 Bruce Highway, Woree QLD 4868
Phone: 1800 177 591