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COVID-19 support contact numbers

05/05/2020 by MS Queensland

COVID-19 has brought concerns, anxiety and many questions for everyone across our community.

The MS Queensland team are here to support you, please contact our Neuro Assist Help Line for any questions you may have on 1800 177 591.

During this time, please also find some helpful contact numbers for COVID-19 support.

Community Recovery Helpline

1800 173 349

Queenslanders in home quarantine, because of COVID-19, and aren’t able to organise the delivery of essential food and medications through any other support, should contact the Community Recovery Hotline to assist.

Home Assist Secure

13 74 80

Home Assist Secure is a service for Queenslanders aged 60 years and over, or people of any age with a disability, who can’t perform or pay for critical home maintenance without assistance. Staff can also help with referrals to community support services e.g. cleaning services.

Shopping

Large grocery stores offer online service and delivery.

  • IGA provides a contact number to establish an account for an IGA priority shop. Call 1800 018 384 or visit https://www.iga.com.au/priority-shop/.
  • Woolworths has priority delivery for customers who are registered for their online shopping service. Find out more at https://www.woolworths.com.au/shop/discover/priorityassistance.
  • Coles has priority delivery for customers who are registered for their online shopping service. Find out more at https://www.coles.com.au/customernotice/onlinepriorityservice.

Flu injections

Contact your GP or local pharmacy

It is recommended that all persons with MS and related disorders have the flu vaccination. The Pneumococcal vaccination is also recommended. No script is required, please contact your GP today to book.

The Home Medicines Service

Contact your pharmacy

Provides support for people in self-isolation to order their PBS and RPBS prescriptions remotely and have their medicines home delivered at no cost.

If we can assist with any further information at this time; please contact our Neuro Assist Help line on 1800 177 591.

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