ENERGY PRICES ARE CONTINUTING TO RISE

We're sure everyone has noticed the considerable climb in energy prices that has been encountered in recent years. Unfortunately, this is a trend that will not go away with considerable changes being made to Queensland’s electricity market. 

Some top tips to save energy at home are:

  1. set air-conditioners to 24 degrees in summer and or use ceiling fans when able
  2. use a low-flow showerhead to save hot water and energy
  3. switch appliances off at the wall to cut standby power
  4. install energy-efficient compact fluorescent light bulbs
  5. switch off your second fridge.

Most retailers have Energy Plan information on their website to compare electricity and natural gas plans and see an estimated cost for your usage. The electricity market can be seen as a busy, confusing necessary cost that we must pay. There are some useful tools available to assist you to make an informed and efficient choice about your energy including comparison price tools, bill payment options to suit your needs, information to help you understand your electricity bill, alternative tariffs, energy saving tips and financial hardship programs.    

 

INFORMATION AND TIPS

For more information and tips for energy saving, please click here.

 

CONCESSIONS AVAILABLE

Queensland Government 

Energy concessions are available for pensioners and seniors (click here for more information) by calling the Department of Communities on 13 QGOV (13 74 68), including:

Federal government

Assistance is available to eligible households across Australia for concession and healthcare card holders including:

The purpose of the Essential Medical Equipment Payment is to cover the additional running costs that arise from the introduction of a carbon price on 1 July 2012 for essential medical equipment and/or medically required heating/cooling. You can apply for the essential medical equipment payment via your account with the Department of Human Services, by clicking here here and the form to complete is provided in the link. 
Some top tips when completing your form:
  1. In section 4, tick a neurodegenerative disorder and write multiple sclerosis
  2. In section 5, add a new box and tick and write "air conditioning"

 

RECEIVED AN UNEXPECTED BILL OR HAVING PROBLEMS PAYING YOUR ENERGY BILL?

Your electricity supplier is there to help. Contact your electricity supplier to explain your situation.  If staff, including management do not provide you with the assistance you need contact the Energy and Water Ombudsmen here or call 1800 662 837. There are also more tips available on their website and energy retailer’s websites.