To participate in the National Disability Insurance Scheme (NDIS) you must meet access requirements. Our information sheet pdf Eligibility (40 KB)  explains these, or you can find more detailed information on the NDIS website.
In summary you need to:
  • be under 65 years of age
  • be an Australian resident
  • have an impairment or condition that is likely to be permanent (lifelong) and that stops you from doing everyday things by yourself
  • be living in one of the areas where the NDIS has begun to operate
  • be in the specific age group for the NDIS rollout in your area, if one applies.

How can I find out if I am eligible?

If you don’t live in an area where the NDIS has been rolled out you will have to wait for this to happen. Details of when and where the NDIS will become available in Queensland are available here.
The National Disability Insurance Agency (NDIA) is the government agency that manages the NDIS. It will work with you to determine your eligibility. Your first step is to call them on 1800 800 110 to discuss your eligibility.
You can review the requirements on the NDIS website and use the NDIS Access Checklist to find out if you may be eligible. The checklist asks about your age, residency, and significant functional disability or impairment. Please note, using the checklist won’t automatically register you with the NDIA, you will need to call them on 1800 800 110.
If you need some help with the checklist call us on the MS InfoLine 1800 177 591 or the NDIA on 1800 800 110.

Requesting Access to the NDIS

After completing the NDIS Access Checklist or talking with the NDIA, you will need to fill in an Access Request Form to apply to become a participant in the NDIS. This will be mailed to you by the NDIA after your phone conversation if they think you may be eligible for support and services. Your parent, legal guardian or representative can fill in this form for you if you want. There is information about the form and how to complete it on the NDIS website.
The form provides the NDIA with the information needed to work out whether you can become a participant in the NDIS. You’ll need to provide documents that show your age, home address, citizenship or residency, and evidence of your disability when you submit the form.
If you don’t meet the access requirements we may be able to provide you with information about other supports that could be of benefit to you and help with referral to these.

We can help

If you would like to talk to our team about the NDIS please call us on the MS InfoLine 1800 177 591 or email
For a handy list of reference sheets on aspects of the NDIS, as well as some useful NDIS websites, click here.